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InterGlobe Technologies (IGT) is a dominant player in integrated services and solutions for travel corporations worldwide, in the areas of IT and ITES. Headquartered in Gurgaon, India, the company’s presence sprawls the Americas, Europe, and Asia Pacific.
Our battery of more than 2500 highly skilled employees, is equipped to manage an assortment of travel related services including Airline business processes, GDS systems knowledge, Hospitality systems and Travel agency products and services. Our premium clients in the offshore BPO services trust us with flight disruption services, baggage claims, fare filing and auditing, debit memo research, loyalty programs and fraud prevention services. |
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Service Offerings |
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IT services
IGT is an ISO 27001:2005 and P-CMM Level 3 certified Organization with the IT practices assessed at CMM-I Level 5. The company continues to receive awards and recognitions from various industry groups including Deloitte and Touche, International Association of Outsourcing Professionals, The Black Book of Outsourcing and NASSCOM.
Our technology services are divided into various units creating a structure that meets the strategic direction and challenges faced by our clients: |
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- Mainframe Technology Services - IGT maintains one of the world’s largest TPF resource pools. For more than a decade, IGT has provided services across the software development spectrum for Central Reservation Systems (CRS) / ADS Framework.
- Contemporary Technology Services – Our team of IT professionals have hands-on expertise in open system technologies including Microsoft.NET, J2EE, ORACLE/RDBMS.
- Other Technologies – Cognos, C, C++, Informix, CGI-PERL, PHP, XML, ColdFusion, Linux, Unix, Prolog and Focal Point.
- Software Services - Some of the world’s largest corporations rely on IGT for application development, enhancement, maintenance and testing and other support services for various applications and IT systems.
- Solutions - IGT has built ready-to-use and customizable frameworks such as Online Booking System, Cargo Management System
and Airline Distribution System, which greatly improve the time-to-market for our clients while lowering their development costs.
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BPO Services:
Our BPO services are specifically designed to integrate end-to-end customer functions while delivering effective and efficient services to our clients. Our mission is to continually look for methods to further reduce operating costs, improve productivity and reengineer processes and procedures, where necessary. Our operational excellence is marked by ongoing six sigma process and ISO 9001:2000 & PCI DSS 1.2 certified transition methodologies. We combine domain expertise, process skills and technology to deliver world-class process outsourcing at an affordable price. |
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Our Contact Centre Service (Voice & Non-voice) and Back-Office Transaction Processing Services include: |
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- Customer Services
- Reservations
- Telesales
- Email and Web based Helpdesk
- Queues Management
- Fares Desk
- Mishandled Baggage Desk
- Frequent Flier/ Loyalty Program Management
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CONTACT US
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InterGlobe Technologies - 2nd Floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurgaon Road, Dhundahera, Gurgaon – 122 016, Haryana, India. |
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Tel: +91 (0)124 458 7000 Fax: +91 (0)124 458 7189 www.interglobetechnologies.com |
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